Plugin conflicts
An update breaks the site, causes a PHP error or takes out
functionality that worked perfectly yesterday.
WHITE-LABEL WORDPRESS DEVELOPMENT FOR AGENCIES
White-Label WordPress Support for Agencies
The WordPress developer you call when a client site breaks,
custom code starts behaving strangely, WooCommerce has a meltdown,
or a “quick fix” turns into a four-hour archaeology dig.
I’m Robert, the developer behind RockIntuit. I work quietly behind
the scenes for web, marketing and creative agencies that need an
experienced WordPress developer without adding another full-time
person to the payroll.
What is white-label WordPress support for agencies?
White-label WordPress support gives an agency access to an
experienced WordPress developer who works behind the scenes on
client websites while the agency remains the client-facing brand.
RockIntuit provides on-demand WordPress development,
troubleshooting, WooCommerce support, custom PHP and JavaScript
development, performance work and emergency fixes for agencies
without requiring a monthly retainer or minimum number of hours.
YOU PROBABLY KNOW THE SITE
Every agency eventually inherits That WordPress Site.
The one nobody really wants to touch because every change seems
connected to three plugins, an abandoned child theme and PHP
written by someone who disappeared in 2019.
Inherited custom code
Mystery functions, undocumented hooks, AJAX requests and
JavaScript that nobody currently on your team wrote.
WooCommerce problems
Checkout issues, missing order data, broken templates,
payment problems, custom pricing or functionality that
needs actual development.
The “quick fix”
The client says it should only take five minutes.
Twenty minutes later, you’re wondering what happened
to the rest of your afternoon.
WHAT I TAKE OFF YOUR PLATE
WordPress development, troubleshooting and support when you need it.
Send over the odd problems, overflow work, unfinished projects
and client requests your internal team doesn’t have the time —
or desire — to unravel.
WordPress Troubleshooting & Repair
Broken layouts, PHP errors, white screens, plugin conflicts,
failed updates, form problems and the mysterious
“it worked yesterday” category.
Custom WordPress Development
Custom functionality, child themes, templates, hooks,
filters, custom post types, ACF integrations and development
that goes beyond installing another plugin.
PHP, JavaScript, jQuery & AJAX
Debugging and development at the code level when the problem
isn’t something the WordPress admin screen can solve.
WooCommerce Development & Repair
Checkout issues, order workflows, custom pricing,
product functionality, templates, shipping, payment
integrations and WooCommerce troubleshooting.
Plugin & Theme Conflicts
Find the actual source of a conflict instead of adding
another workaround that creates a different problem
six months from now.
Site Speed & Core Web Vitals
Performance audits, asset optimization, JavaScript and CSS
cleanup, caching, database work and WordPress-specific
performance troubleshooting.
Emergency WordPress Support
Broken site? Failed checkout? Client launch tomorrow?
Urgent problems can be prioritized when availability allows.
Complete WordPress Builds
Need more than a repair? I can take an approved design,
specification or existing concept and build the complete
WordPress site from development through launch.
Technical SEO
Schema, redirects, canonical issues, crawlability,
page structure, performance and the technical WordPress
problems that can get between good content and search visibility.
YOUR CLIENT. YOUR AGENCY. YOUR BRAND.
I do the WordPress work.
Your agency stays the face of it.
White-label means exactly that. I’m there to make your
agency’s job easier, not insert RockIntuit into your client
relationship.
I can work directly with your team, inside your existing
workflow, and stay completely behind the scenes.
- Your agency keeps the client relationship.
- Your agency controls client communication.
- No RockIntuit branding on client deliverables.
- Work within your existing tools and workflow.
- One-off projects or recurring overflow work.
- No required monthly retainer.
WHY AGENCIES USE ROCKINTUIT
Add senior WordPress capacity without adding another employee.
You work directly with the developer
No salesperson translating your issue to an account manager
who translates it to a project manager who eventually asks
a developer what happened.
I actually like troubleshooting
Broken custom code, strange plugin behavior and inherited
WordPress sites are not the work I avoid. They’re a large
part of the work I enjoy.
Use me when you need me
There’s no need to manufacture enough work every month to
justify a retainer. When something lands on your desk,
send it over.
I understand agency work
Deadlines matter. Client expectations matter. And sometimes
solving the problem without turning it into a three-week
development project matters most of all.
KEEP IT SIMPLE
How agency WordPress support works
-
01
Send me the problem or project
Send the URL, scope, screenshots, error messages or even
the client’s slightly mysterious explanation of what
“isn’t working.” -
02
I review it
I’ll identify what I need, ask the useful questions and
let you know what I believe is involved before disappearing
into the code. -
03
I fix or build it
I work behind the scenes while your agency remains
client-facing. -
04
You send me the next weird one
No retainer required. If you don’t need me again for
three months, that’s perfectly fine.
NO COMPLICATED AGENCY PROGRAM
$55/hour. No retainer. No minimum.
You don’t need another subscription just to know a WordPress
developer exists when you need one.
Standard rate: $55/hour
Typical turnaround: Many troubleshooting
projects can be handled within 24–48 hours depending on
complexity, access and current workload.
Urgent problems: Same-day attention may be
available for emergencies.
Commitment: None. Use RockIntuit for one
project or as your ongoing backup WordPress developer.
A GOOD FIT IF…
Your agency needs more WordPress capacity, not more overhead.
Web Design Agencies
You design great sites but occasionally need deeper
WordPress or custom-development help.
Marketing Agencies
WordPress is part of what you deliver, but development
isn’t what your internal team should spend its day doing.
SEO Agencies
You’ve identified the technical problem. You need someone
who can actually fix it in WordPress.
Freelancers & Small Studios
You need another experienced set of hands for overflow
work without committing to another hire.
QUESTIONS AGENCIES ASK
White-Label WordPress Support FAQ
What is white-label WordPress support?
White-label WordPress support allows your agency to outsource
WordPress development, troubleshooting and technical work while
keeping your agency as the client-facing brand. RockIntuit works
behind the scenes as an extension of your development team.
Will my clients know I’m outsourcing WordPress work?
No. RockIntuit can work completely behind the scenes. Your
agency maintains the relationship, communication and branding
with your client.
Do I need a monthly WordPress support retainer?
No. Agency support is available at $55 per hour with no required
monthly retainer and no minimum number of hours. You can send
work when you need additional development capacity.
Can you troubleshoot existing WordPress websites?
Yes. Troubleshooting inherited and existing WordPress websites
is a major part of the service, including plugin conflicts,
PHP errors, JavaScript problems, AJAX issues, broken themes,
custom code and WooCommerce problems.
Can you work on custom WordPress code?
Yes. RockIntuit works with PHP, JavaScript, jQuery, AJAX,
WordPress hooks and filters, custom plugins, custom themes,
Advanced Custom Fields and other custom WordPress functionality.
Do you provide WooCommerce development?
Yes. WooCommerce support can include checkout troubleshooting,
product functionality, custom workflows, templates, order
issues, pricing logic, plugin conflicts and custom development.
Can you build complete WordPress websites for our agency?
Yes. In addition to repairs and technical support, RockIntuit
can handle complete WordPress builds from approved designs or
requirements through development, testing and launch.
How quickly can you help with a WordPress problem?
Many agency troubleshooting requests can be addressed within
24–48 hours depending on complexity, access and workload.
Same-day attention may be available for urgent issues.
Can you work with our existing agency tools?
Yes. The goal is to fit into your existing workflow rather
than require your agency to adopt an entirely new process.
Project communication and access can be organized around the
systems your team already uses.
GOT ONE SITTING IN THE PILE?
Send me the WordPress project you’ve been meaning to deal with.
Tell me what’s broken, what needs to be built, or what your client
thinks should be a “quick little change.”
I’ll take a look and tell you what I think is involved.
$55/hour • No retainer • No minimum •
White-label agency support